Client Services

Existing NMFA clients:

Please see below for information that may help you manage your NMFA account.

If you have questions that aren’t answered below, please email clientservices@nmfa.net.

The NMFA Client Services team will be happy to help you! 

How do I pay my invoice?

You may pay your invoice online through NMFA’s bill-paying service by clicking the PAY MY BILL link on the NMFA website home page. Follow the instructions at this site to either make a one-time payment or to enroll in E-bill Express so you can pay through it again in the future using your NMFA account number.

 

Other options:

You may also allow NMFA to debit your account by submitting an Authorized ACH Form with your specific instructions for scheduled payments. Please allow at least five business days to set up these payments.

Pay by wire or ACH from your bank by following the instructions on your invoice. Contact ClientServices@NMFA.net for any questions on how to pay by wire from your bank.

SEND A CHECK?? DO SBRLF FOLKS HAVE TO PAY ELECTRONICALLY?

 

Where do I find my NMFA account number?

Please email ClientServices@NMFA.net if you don’t know your account number.

What does my statement mean?

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What should I expect after my loan closes?

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Small Business Recovery Loan Fund: How do I start making payments on my loan?

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Small Business Recovery Loan Fund: How do I make an extra payment?

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What should I do if I didn't get a statement?

Statements are sent electronically to the email contact on your account (IS THIS RIGHT?) every month by the first of the month?????(WHEN?). If you didn’t receive your statement, please contact clientservices@nmfa.net.

How do I use the electronic bill-paying portal?

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My loan payments come from an intercept. How does this work?

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If you have any questions about your invoice, please contact Romana Speight at RSpeight@NMFA.net.